Quest House is a project of Empowerment WORKS and as such, are able to bring in tax-deductible donations and qualify for grants! We hope to build our sustaining donor base and apply for/receive grants, all in an effort to decrease lodging costs further. We do not currently have any scholarships available, but hope to begin offering them soon.
We offer lodging on a self-selected sliding scale: $100 – $150 per room/per night. (((*Bookings prior to 3/4/20 are at a rate of $75 – $125, unless otherwise discussed))) There is no additional charge per person if you are bringing your own caretaker with you. This means that you choose what you are able to pay, there is no application process and we do not ask about your income. We trust that each individual will pay what they feel is appropriate. Quest House pays a 5% fee on all income to our fiscal sponsor, Empowerment WORKS. Therefore, this 5% fee is added onto all Quest House related payments, both lodging & caretaking. This is still far lower than California’s 12% occupancy tax that you would pay elsewhere.
All bookings 7 nights or more will incur an ADMIN FEE of $100. Bookings of 6 nights or less will incur an admin fee of $50. This has enabled us to hire a part-time administrative employee. Managing Quest House requires many hours per day of phone calls, emails, texts, guest profile management, and bookkeeping. etc. This fee will allow us to offload a portion of these tasks from our House Host and free up more time for them to focus on the guests currently in the house! Less screen-time, more face-time! This means more support for you when you’re here!
A non-refundable deposit of $250 is required to secure your reservation. This can be sent via PayPal, FlipCause (non-profit payment platform), or by check – whichever is most convenient for you. This $250 goes towards your lodging costs, it’s like a downpayment on your stay. 4 weeks prior to your stay we ask that 50% of your booking with us be paid and the remaining 50% by 2 weeks prior. This $250 non-refundable deposit allows for 1 emergency booking rescheduling. After that you would need to put down another deposit or consider lodging elsewhere. Because we are a small scale project we need to be sure that the people we book are truly dedicated to the space and committed to the specific dates that they secure. If not, we end up turning folks away that could have benefited by staying with us.
Do not send a deposit until we have confirmed that we can accommodate you.
*** If paying your deposit or lodging invoice via FlipCause or PayPal, an additional 3.5% processing fee is required – as this will be taken out automatically from your payment before it reaches us. So a 3.5% platform fee + 5% fiscal sponsorship equals a total of 8.5% added to any non-check payment.
Payment/Lodging Balance Expectation:
- 50% of lodging balance is due 4 weeks prior to check-in
- 50% of remainder is due 2 weeks prior to check-in
- Any care-taking services can be combined with either of the above payments or paid on your date of arrival (unless otherwise specified).
We understand that sometimes there are circumstances out of your control that have an effect on your lodging plans. We are continually revamping our policies. We do this based on experiences we’ve had with guests, helpful feedback from folks who have stayed here, as well as the greater community, and of course the impact these policies have on the sustainability of Quest House (our future guests).
Our ability to pay our monthly rent, utilities, household and misc expenses incurred through running and maintaining this space is quite tremendous, especially in the Bay Area. We currently rent out 2 bedrooms – so even just 1 person to cancelling puts a large strain on the house. For this reason, it’s important that you only book with us if this is truly where you see yourself recovering. If you anticipate your plans changing, are having second thoughts, struggling with insurance issues, etc please get in touch. We may be able to help. If your plans change and you need to change your dates, we may be able to accommodate you, depending on our calendar.
Our policy is as follows:
- Cancelling at anytime after paying non-refundable deposit: forfeit $250 deposit
- Cancelling between 21 – 27 days before check-in: forfeit 20% of lodging total
- Cancelling between 14 – 20 days before check-in: forfeit 30% of lodging total
- Cancelling between 7 – 13 days before check-in: forfeit 40% of lodging total
- Cancelling between 0 – 6 days before check-in: forfeit 50% of lodging total
- Leaving early after check-in: no credits issued, exceptions are at our discretion and based on the ability to obtain last min bookings to fill your space
CARE-TAKING & SERVICES:
We also provide add-on services such as transportation, basic meal prep, and assistance with daily tasks; such as those that someone traveling with a family member would be able to help them with. We also offer CARETAKING and transportation services through Homobiles for those that have needs beyond basic lodging.
*** Quest House Community Healing reserves the right to change its policy at anytime with or without notice (subject to applicable law) as long as such policy is not a contract of any kind. ***
Pacifica to Brownstein & Crane office:
ROUNDTRIP – $75 – $95 sliding scale (includes bridge tolls)
Uber/Lyft Estimates dependant on traffic: $55 one-way during minimal traffic
Pacifica to Buncke Clinic/Chen’s office:
ROUNDTRIP – $35 – $65 sliding scale
Uber/Lyft Estimates dependant on traffic: $25 one-way during minimal traffic